Frequently Asked Questions (FAQ)
How do I register for the Feast?
- Once in the FOT registration site, click "Begin Site Registration."
- Click "Let's Get Started."
- Enter Birth Date, Family Status, and select "Registration Status."
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Select "Register with my household." In most cases, everyone
in the household will use this option.
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If a member of your household wishes to register
separately, you will select "Will register themselves."
-
(When that person registers themselves, they will select
"Register with my household" and select "Will register
themselves" for everyone else.)
- Click "Continue."
- You should then be able to select the Feast site you wish to attend, then click "Process Registration."
You will return to the process complete screen including your
registration status, and you should be notified by email of
registration completion and status.
What if I need to switch Feast sites after I’ve registered?
Do not change your registration if you have already paid
for activities. Contact
[email protected]
to change your registration.
- Click on the "Registration" button.
- Click "Change Registration" (top right).
- Follow directions to change registration.
- You will then be able to re-register.
Note: This will completely delete your original registration.
What if I need to add a family member to my registration?
To add a family member to an existing registration, you have two
options noted below.
Option 1: You can delete your registration and
re-register.
- Click on the "Registration" button.
- Click "Change Registration" (top right).
- Follow directions to change registration.
- You will then be able to re-register.
- Click "Begin Site Registration", then "Let's Get Started."
- Complete the Birth date/Family Status/Registration Status for all family members in your household.
- Click "Add Family Member", follow instructions for adding family member.
- After you have added the additional family member click "Select Your Feast Site."
- Select your site, and click "Process Registration."
Option 2: Your family members can set up their
own MyLCG accounts and register themselves, separately from your
account. If they are not members, they will have to go through
the guest request process, but it is a relatively simple process
to do so. They can go to fotreg.cogl.org and
select the option "Not an LCG member?"
What if I don't have a MyLCG account?
In order to set up a MyLCG account, you need a PIN. Your PIN can
be found on the back of your Tomorrow's World magazine
or LCN.
-
Go to the MyLCG create an account page:
https://www.cogl.org/firstsignon.php
-
Enter information. The information must match what is printed
on the Tomorrow's World magazine. Click "Get Login
Information."
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You will be emailed a password; please login to the MyLCG site
with that password within 24 hours or the password will become
inactive.
-
Log in to MyLCG:
https://www.cogl.org/mylcg.php
What if I have an account but don't know my password?
- Follow this link: https://www.cogl.org/forgot.php
- Enter your email address and click "Get Password."
- Use the password sent to your email. (The email might take a few minutes to get to you.)
I have requested a transfer, but I have not been approved yet.
You can check your registration status by logging in to the
registration system. In the section labeled "Your current
registration status," you will see a note indicating the status
of your registration.
My status is "Waiting for approval." When will I be approved?
The Festival Office makes every effort to approve transfers as
quickly as possible. We understand the need to finalize travel
plans, e.g. make housing arrangements, book flights, etc.
Outside of special circumstances regarding health, finances, and
family, registrations are approved on a first-come, first-served
basis, pending available space. If you have a special circumstance as described, please note that in the comments section of your registration.
For all other transfer requests, it may take some time. If you
no longer wish to wait, please consider requesting a transfer to
a different site with more available space.
How do I register for activities?
Activity registration generally opens in August. We will
announce in the World Ahead when activity registration opens.
- After activity registration opens, the option to register for activities will be available.
- Under "Activity Registration Status," select "Register for Activities."
- Select an activity you would like to register for, then select the individuals you would like to register for the activity.
- Select "Finished" when you are done.
How do I pay for activities?
-
To pay for your activities, select "Payments," which will take
you to the Festival microsite. Login again using your MyLCG
credentials.
-
Select the activities for which you would like to pay. If you
would like to make a voluntary donation, you can enter that
into the donation field.
-
Please note, if you are paying for specific activities, do
not enter the payment for those activities in the donation
field.
- Select "Checkout."
-
Confirm your billing information is correct and select your payment method.
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If paying by PayPal/Credit card, you will be redirected to
the PayPal website. NOTE: You do not need a PayPal account
to pay by credit card. You will simply select "Pay with
Debit or Credit Card" and enter your credit card
information on the provided PayPal webpage. Deselect the
option "Save info & Create your PayPal account" to pay
as a guest.
If you are attending an international Feast site, and PayPal is
not set up, please read and follow carefully the instructions
provided by your Festival Site Coordinator (and, of course,
never send cash in the mail). Note payment deadlines for your
specific site—if you have questions, contact your Festival
Coordinator.
I would like to pay by credit or debit card, and I don’t want to use PayPal.
In order to pay by credit or debit card without a PayPal
account, you will still need to use the PayPal system. But when
prompted, select "Pay as a Guest." You will not need to create a
PayPal account.
Trouble paying for activities online.
Unfortunately, this is a PayPal security issue. Some have had
success by disabling their ad-blocker, going through the payment
process in a private browser (InPrivate for MS Edge or Incognito
for Chrome), or using a different browser entirely. If none of
those work, then another option is to pay by check.
What if I want to pay by check?
If you are attending a US Feast site, you can pay for activities
by check. Mail a check to the Headquarters office, along with a
list of the activities for which you would like to pay. The
mailing address is as follows:
Attention: Festival Office
2301 Crown Centre Dr
Charlotte, NC 28227-7705
How do I unregister for an activity?
The wording will change, but you will unregister the same way
that you registered. Under "Activity Registration Status," click
"Activities Signup." There, you can un-register for the
activity.
How do I pay for another person's activities?
Option 1: The advisor can print out the
activity payments page, and you can send a check in for the
amount of the activities that you will be paying for.
Option 2: You can make a donation to the Feast
site for the correct amount, but you will need to notify the
Coordinator fist. Otherwise, the donation will simply be
allocated as a donation to that site.